Quick answer
If someone claiming to be your bank asks for an SMS code, PIN, password or an urgent transfer, end the call and contact the bank yourself using its official number. Caller ID and SMS sender names can be spoofed.
Bank impersonation
An SMS code should never bea rushed decision.
Review a call or message asking for codes, passwords or urgent actions in your bank's name.
What to check
Common warning signs in risky messages
1
Artificial urgency: short deadlines, blocks, fines or immediate threats.
2
Requests for codes, passwords, banking details or transfers.
3
Links whose domains do not match the organisation claiming to contact you.
4
A sender or phone number that looks legitimate but cannot be confirmed independently.
Next step
What to do before replying
01
Do not reply with authentication codes or sensitive credentials.
02
Open the official app or website manually, or call a number you already know.
03
Save the message and analyse its text, links or screenshot before making a decision.
What Vonü can and cannot tell you
Vonü organises observable signals and context to help you verify a situation more carefully. It does not certify that a person, website, message or document is legitimate or fraudulent, and it does not replace authorities or professionals.
FAQ
Specific questions
Does the sender name prove who sent it?+
No. SMS, email and phone systems can be spoofed or made to imitate legitimate names and addresses.
Can my bank ask for an SMS code?+
Authentication codes are extremely sensitive. Do not give one to someone asking by phone or message; verify directly with your bank.
Should I reply to see whether it is real?+
You do not need to. It is safer to verify through an independent official channel.
Explore
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Messages
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Links
Check the link before you click.
Inspect redirects and risk signals before opening a suspicious link or entering data.
Check the email before following its instructions.
Review a suspicious email for urgency, impersonation, malicious links and phishing signals.
Vonü resources
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